Shipping policy

UK Delivery We offer free standard delivery on all UK orders. Orders are typically dispatched within 1–3 business days, with delivery taking 3–5 business days from dispatch.

Tracked Shipping All orders are sent with tracking. You'll receive a confirmation email with your tracking details once your order has been dispatched.

International Delivery We currently ship to selected international destinations. International delivery times vary by location, typically 7–14 business days. Import duties and taxes may apply and are the responsibility of the customer.

Order Processing Orders placed on weekends or bank holidays will be processed on the next working day.

Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at velvetandbloombeauty@outlook.com and we'll investigate promptly.